Privacy Policy

How we look after the information you share with us.

Information we collect

When you contact us or request a quote we collect the details you provide: your name, email address, telephone number, property address and any information you include in your message. We do not collect special category data.

How we use your information

We use your details only to respond to your enquiry, provide a quote, arrange and carry out the work, and to invoice you afterwards. We may contact you about a booking you have made with us. We do not sell or rent your information to anyone.

Legal basis

We process your data on the basis of legitimate interest (responding to an enquiry you initiated) and, once you book, to perform our contract with you.

How long we keep it

Enquiry details are kept for up to 24 months. Records relating to completed work and invoices are kept for six years to meet UK accounting requirements.

Cookies

This website uses only essential cookies required for the site to function correctly. We do not use advertising cookies or third-party tracking profiles.

Your rights

You have the right to access, correct or request deletion of the personal data we hold about you, and to object to its processing. To exercise any of these rights, contact us using the details below.

Data security

Your information is stored securely and access is limited to the people who need it to carry out your work. We take reasonable technical and organisational measures to protect it against loss or unauthorised access.

Contact us

Annual Cleaning Solutions · 07501060609 · info@annualcleaningsolutions.co.uk