PRIVACY POLICY
Privacy Policy
Last Updated: 03/09/2024
At Annual Cleaning Solutions, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with us, particularly when you submit inquiries through our website, email, or phone.
1. Information We Collect
a. Personal Information
When you contact us with an inquiry, we may collect the following personal information:
Name
Email address
Phone number
Address (if provided)Any other information you voluntarily provide in your inquiry
b. Non-Personal Information
We may also collect non-personal information automatically when you visit our website, such as:
IP address
Browser type
Operating system
Pages visited
Time and date of visit
2. How We Use Your Information
The information we collect is used for the following purposes:
Responding to your inquiries: We use your personal information to answer your questions, provide quotes, or offer other information related to our cleaning services.
Improving our services: Non-personal information helps us analyze website traffic and usage patterns to enhance the user experience.
Marketing purposes: With your consent, we may use your contact information to send you promotional materials or updates about our services. You can opt-out of these communications at any time.
3. How We Protect Your Information
We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include:
Encryption: Protecting sensitive information during transmission.
Access Controls: Limiting access to personal information to authorized personnel only.
Data Retention: We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except:
Service providers: We may share your information with trusted third parties who assist us in operating our website or providing our services, as long as they agree to keep this information confidential.
Legal requirements: We may disclose your information if required by law, regulation, or legal process.
5. Your Rights
You have the following rights regarding your personal information:
Access: You can request a copy of the personal information we hold about you.
Correction: You can request that we correct any inaccuracies in your personal information.
Deletion: You can request that we delete your personal information, subject to legal obligations.
Opt-Out: You can opt-out of receiving marketing communications from us at any time.
Access: You can request a copy of the personal information we hold about you.
Correction: You can request that we correct any inaccuracies in your personal information.
Deletion: You can request that we delete your personal information, subject to legal obligations.
Opt-Out: You can opt-out of receiving marketing communications from us at any time.
6. Cookies
Our website may use cookies to enhance your experience and gather information about visitors and visits. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at:
Annual Cleaning Solutions
Email: info@annualcleaningsolutions.co.uk
Phone: 07501060609
Address: 24 Warwick Drive, Concord, Washington, Tyne & Wear, NE372NQ