High level window cleaning across the North East

Plenty of windows simply cannot be reached from a ladder sensibly: three-storey townhouses, windows above extensions and conservatories, stairwell glazing, and upper floors of apartment blocks and commercial buildings. They get left, and the glass, frames and sills slowly grey over.

High level window cleaning solves that with reach and wash. Purified water is pumped up a telescopic pole to a brush at the window; the brush loosens the dirt from glass, frame and sill together, and the pure water rinses everything and dries without spots because it carries no minerals. All of it happens from the ground, so no ladder rests on your wall or gutter and nobody works above a fragile roof below.

This page splits out the tall-window work from our general rounds. For ordinary domestic and commercial window cleaning, see window cleaning and commercial window cleaning; our guide how to clean windows with pure water explains the method in detail.

Three-storey houses are the classic case: the top floor sits beyond a safe ladder height, especially over a sloping garden or a single-storey extension. Windows above conservatories and porches are another, because nothing can lean on the roof below. Our three-storey house gutter cleaning guide covers the same reach problem for gutters.

On commercial buildings, reach and wash keeps upper-floor glazing presentable without access equipment in many cases. Where a building is beyond what poles can sensibly reach, we will say so rather than promise the job.

Because the brush works the whole window, frames and sills are cleaned every visit, not just the glass. Pure water dries clear, so there are no detergent streaks or mineral spots, which is the difference most people notice after their first pure water clean.

The first visit on windows that have been left for years can take longer, because ingrained grime on frames needs more brush work before the glass will rinse clear. After that, regular visits are quicker and keep the whole window, not just the glass, looking looked after.

High windows are often the reason a whole house goes uncleaned, because a window cleaner without poles simply skips the top floor. With reach and wash the top floor costs little more than the rest, so there is no reason to leave it out of the round.

If you are not sure whether your windows are within reach, tell us the number of storeys and what sits below them when you ask for a quote. A photo of the front and back of the house answers most access questions in one go, and we would rather say honestly that a window is beyond pole reach than turn up and discover it on the day.